Shipping policy

Last updated: November 12, 2026

1. Delivery area

We ship online orders to street addresses in the contiguous 48 United States and Washington, DC. We do not currently ship to Alaska, Hawaii, US territories, APO/FPO/DPO addresses, PO boxes, or international destinations. If an unsupported address is entered, we will contact you to resolve the address or cancel and refund the order.

2. Free standard shipping

Standard shipping costs $0 USD, with no minimum purchase, for supported destinations. We do not currently offer a paid express shipping option. Any applicable sales tax is calculated separately at checkout before you submit an order.

3. Order processing and cutoff

Processing time: 1–3 business days.
Processing days: Monday–Friday, excluding holidays when our dispatch location is closed.
Daily cutoff: 2:00 PM Eastern Time (America/New_York), observing daylight saving time.

Orders received after the cutoff, on weekends, or on a closed holiday begin processing on the next business day. Processing time is separate from carrier transit time.

4. Transit estimates and tracking

After dispatch, standard transit is estimated at 3–7 business days, Monday–Friday, excluding carrier holidays. Processing and transit together are generally estimated at 4–10 business days. These are estimates, not guaranteed delivery appointments. The destination, weather, holidays, or carrier disruptions can affect delivery.

We provide shipment tracking when your parcel is dispatched. The first carrier update may take time to appear after the parcel is handed over.

5. Delays, address changes and delivery problems

If we cannot dispatch within the stated processing window, we will notify you, provide a revised estimate when available, and offer the choice to agree to the delay or cancel for a full refund. If we cannot fulfill an order, we will cancel it and issue a prompt refund.

Check the delivery address before ordering and contact us promptly about corrections. We will try to help before dispatch. If a parcel appears lost, damaged, or incorrectly delivered, contact us with the order number so we can investigate with the carrier and arrange an appropriate resolution.

6. Dispatch and returns

Orders are dispatched from our store at 16 Lexington Ave, Passaic, NJ 07055, United States. To return an online order, follow our Return and refund policy and contact us for instructions before mailing it.